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Monday, 14 November 2011

Free Shipping Fortnight!

...or you scratch my back and I'll scratch yours.

There are all mannor of things that can go wrong with an order - computer says one shelf says nil, lost in the post, defects, niggles and other fluff to sort out. True, it is rare, but it would be churlish to pretend that it doesn't happen occasionally.

We work incredibly hard to ensure that these problems never get as far as the customer, but if there is one thing that makes complete and total customer satisfaction easier to achieve it is time!

In order to sway the balance of time in our favour we are offering FREE shipping on all UK orders for the next two weeks (13 - 26 November) in the hope that we can persuade our regular customers to get their Christmas orders in nice and early. Just to spice things up a bit further we have waved our discounting wand over a selection of popular products and put them up on the homepage.

At the end of the day I don't want to spend Christmas day worrying about whether Mr Jones from Llandeilo received his Quangsheng No.4 in time. I'd much rather be enjoying the way my carefully waterstone sharpened carving knife will sever immaculate wafer thin slices of roast fore rib of beef with no downward pressure at all, or marvelling at the fact that my four year old son actually likes brussels sprouts! If you are prepared to indulge me this small favour I am more than happy to redress the balance with a bit of free shipping.


  1. Matthew, That "free shipping fortnight" in bright red on grey does very funny things to my eyes. Just can not seem to focus on it. Better get my wish list done and out to friends and family, a bit sharpish too!

    All the best Sean

  2. Hi Sean, Thanks for your comment. I've toned it down a bit so hopefully it's not so hard on the mince pies. Cheers, Matthew